Support

We provide full support for our products via email at support@timeacct.com.  You can also reach us via phone at (604) 828-3475.

As well we also have support forums that our users can use!

When you are reporting a problem, please include the following information:

• Name and Version of Application you are running
• Operating System&Version on your local machine
• Type of drive being scanned (Local or Network) - (Disk Triage)
• Type of System containing the drive being scanned (Windows, Unix, Netware) (Disk Triage)

The more information you can provide - the quicker we can solve your issue or answer your question.